X-Ray Results

Digital preparedness - 

using technology to improve home care services

Where People Come First

We know that every provider has unique requirements, that’s why we provide process improvements to suit your business. We create a space where every stakeholder in your service, can contribute and be part of the team.

Staff engagement is essential for sustainable change. UsinStaff engagement is essential for sustainable change. Your staff elect action teams. We coach. We coach staff, as they re-design work processes and support their colleagues to improve services.  Using tried and tested quality improvement processes, action teams members solve problems identified by staff.g an action team model, staff elect action teams to be the change agents. We work with the action teams to solve problems identified by staff, using PDSA methods. Staff re-design work processes. We coach staff, as they re-design work processes and support their colleagues to improve services.

Making Things Happen

 

In Person & Online Training

We provide workshops that equip your staff, both clinical and administrative, with the knowledge, skills and abilities to improve service delivery. The workshop are tailored to your organisation's specific needs. We provide webinars prepared by subject matter experts.
Popular topics include

  • Health assessment and care planning

  • Medication management

  • Dementia care and supporting clients who have challenging behaviours

We understand that staff involved in improvement projects, often struggle to get buy in. We know that it takes a long time for changes in care and business practices to become embedded. That’s why we stay with you, supporting your with ongoing coaching for staff and visiting your organisation in person, to support front line staff.

Ongoing Support

LinkedIn Clinical Process Improvement

Aged Care Single Quality Framework

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